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Why us

Why us? For us, it's a no brainer. We hope that, after reading this page, it will be the same for you. 

WE OFFER FREE DELIVERY 

We understand that buying new furniture is a very important decision and can be frustrating. So we want to remove frustration from the equation.

How?

By offering an above expectations service. For one thing, we carefully select the items we offer. Everything that you find in our store is an item that we would be proud of having in our own home. 

Plus, to give you your much deserved peace of mind, we offer free delivery on all our products*. So with us, you don't have to worry. 

WE ONLY WANT 100% SATISFIED CUSTOMERS

Even if there is nothing wrong with the item itself and you have just changed your mind, there is no problem at all. You can return the item to us and get fully reimbursed within 14 days from delivery. 

Why? Because we know that finding the right piece of furniture for your home is no easy task. We went through it ourselves.

And we don't want you to worry about it. Have a go, and if it's love, great. If not, don't worry, you have not signed a marriage contract. Just send it back. 

WE WORK ONLY WITH BRITISH-BASED PARTNERS

We work exclusively with trusted partners all based in the UK. This means that we can get to know our partners, ensuring good quality of our products and services as well as quicker delivery.

WE DON'T FOLLOW A SCRIPT

At Love Nest Furniture, we consider ourselves a family, and our partners and customers a sort of extended family. We do have rules and policies, of course, but when we talk to you we don't follow a script and won't give you empty standard answers. 

This is business, yes, but we believe business can and should be friendly and personal. So if you have questions or queries about anything at all, just get in touch.

We can have a chat, assess the situation, and find the best solution for you. 

 

*For deliveries outside mainland UK some couriers may apply extra fees. If in doubt please contact us before placing the order.